At each step, we ask our trainees
to complete a short online survey that includes both quantitative and
qualitative data collection methods. The quantitative data allows us to assess
if we are achieving the change we expect, and the qualitative data allows us to
capture any unexpected or unmeasurable change an individual might experience.
Over time, it becomes
increasingly challenging to attribute change to a training course, and so our
focus shifts to measuring the extent to which training contributes to progress
made and success achieved. The more we learn, the more refined our theory of
change becomes.
This system provides us
with a wealth of information about the difference our training programme makes,
enabling us to keep exploring new ways of maximising our impact.